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Ford Sync


SYNC is a voice activated communications system that works with your Bluetooth® enabled mobile phone and portable media player.

Pairing a Bluetooth®-enabled mobile phone

  • With the vehicle stationary, turn the Ignition and audio system ON.
  • Ensure the phone’s Bluetooth® setting is turned ON.
  • Make sure the Bluetooth® feature on your mobile phone is switched on before
  • To start pairing, press the PHONE button on the audio system.
  • Press the PHONE button. When the audio display indicates that no phones are paired, select the option to add.
  • When a message to begin pairing appears in the audio display, search for SYNC on your mobile phone to start the pairing process.
  • Select SYNC on your cell mobile phone.
  • Now enter the six-digit pass key shown in the multi-function display.
  • Confirm the pairing on the phone.
  • Wait until the PIN appears on the phone display. Compare the PIN on the phone with the PIN shown in the audio display and accept the request on the phones and the vehicles display. 
  • NOTE: In some cases the phone will request to enter a PIN, enter the six-digit PIN provided by the system in the audio display.
  • The display indicates when the pairing is successful.
  • SYNC will display the message “Download Phonebook?”
  • Select the Yes soft key to download the phonebook, which enables voice commands of contacts.

Making and answering calls

To call a contact using voice control, start by selecting the VOICE button on the steering wheel.
  • Wait for the prompt to finish, then say “Call XXXX XXXXXXX”. You should say it exactly as the name is entered in your phonebook.
  • SYNC will then place the call.
  • To call a specific phone number

    • To call a specific number, start by selecting the VOICE button on the steering wheel.
    • Wait for the prompt to finish, then say “Dial”. 
    • SYNC will ask for the number.
    • Wait for the prompt to finish then speak the individual phone number digits at a smooth, consistent pace.
    • SYNC will read the number back to you. 
    • Say "Dial" to place the call.

    Listening to and responding to text messages

    • When SYNC receives a text message the system sounds an audio prompt and displays 'Incoming text msg from <name>'. 
    • To hear SYNC read the message, press the Listen soft key
    • After SYNC reads the message, press the More soft key to see further options.
    • Click the OK button to choose Reply to sender from the list.
    • Use the Down button to highlight the text.
    • Click the OK button.
    • Press the Send soft key to send the message.

    For more information on the additional functions available please contact  one of our team or go direct to: Ford Bluetooth Support

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